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Return Policy

Item isn't what you wanted or expected? Doesn't fit or feel the way you hoped? Simply return your gear for any reason within 90 days for a refund. Your experience is our #1 priority and we want you to love your new gear.

If you wish to replace your item for a different size or color, please place a new order for the desired product and send your original item in for a full refund.

Send your return to:

Mr. S Leather, Returns
385 8th Street
San Francisco, CA 94103

All merchandise we carry will be replaced or repaired for a minimum of one year should it be defective for any reason. If you need to have your item repaired or replaced, please reach us at help@mr-s-leather.com so we can assist you with the best solution.

Special notes:

  • Custom and Made-to-Measure items are non-refundable, please take your time when ordering these items. Contact our Customer Service team for any assistance.
  • Dildos, Inflatables, and Insertable Toys are only refunded if returned unopened and in their original packaging.