Item isn't what you wanted or expected? Doesn't fit or feel the way you hoped? Simply return your gear for any reason within 90 days for a refund. Your experience is our #1 priority and we want you to love your new gear.
If you wish to replace your item for a different size or color, please place a new order for the desired product and send your original item in for a full refund.
Send your return to:
Mr. S Leather, Returns
385 8th Street
San Francisco, CA 94103
All merchandise we carry will be replaced or repaired for a minimum of one year should it be defective for any reason. If you need to have your item repaired or replaced, please reach us at
email@example.com so we can assist you with the best solution.
- Custom and Made-to-Measure items are non-refundable, please take your time when ordering these items. Contact our Customer Service team for any assistance.
- Dildos, Inflatables, and Insertable Toys are only refunded if returned unopened and in their original packaging.