Contact Us/Visit Us

-Please read before contacting us-

Due the high volume of emails we are receiving, we are having trouble getting to them all as we navigate with a smaller staff. We would appreciate if you limited email correspondence to details around current orders only. Unfortunately, we aren’t able to field general questions at this point in time. When we are able to bring our support staff back we’ll be more than happy to answer all of your questions. Thank you for your understanding and patience during this time.

Some quick Commonly Asked helping points:


Returns & Exchanges:

If you need to return an item in new condition for refund or exchange, please send to the address below. Include your request in the package and we’ll process returns within a few days of receiving the package. If you have a more complex question regarding a return or exchange, please go here: Returns

Mr. S Leather, Returns
(include order number!)
385 8th Street
San Francisco, CA 94103

Out of Stock Items:

If an item if unavailable to add to your cart, then we are currently out of stock. Our workshop is closed, so leather items will not be restocked until after all this is over. We deeply regret that we cannot bring all our staff back to fill your needs for these items. Other items are arriving daily and our site is constantly being updated as stock arrives.

Shipping ETA:

We are getting a lot of orders out each day. However, please give 1-2 business days for us to process your order. If you pay for 1-Day, 2-Day or 3-Day UPS on orders placed before noon, we’ll do our very best to see they leave that day.

Custom Work:

As our workshop is closed, we will not be able to take any requests for non-standard items until further notice. We are very sorry for this inconvenience.

Still need some assistance?

Contact us at help@mr-s-leather.com and we will be in touch as soon as possible.


385 8th Street
San Francisco, CA 94103

Store Hours:
Storefront Pickup
12:00pm - 6:00pm Pacific

Unfortunately our retail store is currently closed until further notice. 


See inside our store here.